| Parameter | Value |
|---|---|
| Minimum deposit | LKR 500 |
| Maximum deposit | LKR 10,000 |
| Minimum withdrawal | LKR 500 |
| Deposit time | up to 15 minutes (usually credited straight away) |
| Withdrawal time | 15 minutes to 24 hours |
| 1xBet fee | No fee |
eZ Cash is Dialog's mobile wallet so the number you use has to be a Dialog number in your name.
How to Deposit with eZ Cash on 1xBet
- Check your wallet balance. Ensure that your eZ Cash wallet has sufficient funds to cover the amount you intend to send, just as you would do prior to paying a bill.
- Open the cashier. Sign in to your 1xBet account and tap Deposit.
- Choose eZ Cash from the list of payment methods.
- Enter the details. Enter the amount (must be at least LKR 500) and your own Dialog number.
- Confirm the payment with the cashier, keep your phone close by and then wait for the eZ Cash prompt to come through.
- Approve it on your phone. When the prompt appears, enter your eZ Cash PIN. Never give this PIN to anyone including anyone who claims to be support.
- Just wait for the balance to update. Once it has, save the reference number and a screenshot of the confirmation so that you can quote those to support if anything does go wrong.
If the PIN prompt doesn't appear within a few minutes then don't resubmit the payment and have a look in the 'Fixes' section below.
How to Withdraw from 1xBet to eZ Cash
Withdrawals go to the same Dialog number that you deposited from and the account will need to be verified prior to your first payout request.
- Open Withdraw in the Cashier section of your 1xBet account.
- Choose eZ Cash as the method of payout.
- Enter the amount and your number. The amount must be a minimum of LKR 500 and the number must be the Dialog number registered in your own name.
- Confirm the request. If the account is requesting a code sent via SMS then enter that exactly as you receive it and then save the request ID.
- Watch for the eZ Cash credit SMS. Once that's received the funds are in your wallet and you can check your balance via the eZ Cash app or via the USSD menu.
The normal payout time is 15 minutes to 24 hours. For logged test payouts by method, see the withdrawal time tracker.
eZ Cash App or USSD Menu: Which to Use
You can approve an eZ Cash payment in two ways: via the eZ Cash app or via the USSD menu (*111#) which will work on any phone that can make a call. It's the same payment either way so it's just a matter of your phone and your signal.
| Feature | App | USSD |
|---|---|---|
| Works without mobile data | No, it needs mobile data or Wi-Fi | Yes, it runs on the mobile network without data |
| Shows transaction history | Yes, inside the app | Limited to what the menu displays |
| Needs a smartphone | Yes | No, any phone will do |
| Best for | Smartphone users with a steady connection | Basic phones and weak signal areas |
If you're on a basic phone or tend to have a poor signal then USSD is your option. In all other circumstances the app is by far the easier and clearer option.
eZ Cash Payment Not Showing? Quick Fixes
| Problem | Likely cause | What to do |
|---|---|---|
| No PIN prompt | Weak signal, a mistyped number or a delay | Check your signal and the number, wait a few minutes, then look at your wallet and the cashier before trying again. |
| Money left the wallet but the balance is unchanged | Payment still processing | Wait a little, check your 1xBet history and keep the reference number. |
| Payment declined | Low balance, a wrong PIN or a limit reached | Top up the wallet, re-enter the PIN and check your amount against the limits at the top of the page. |
| Wrong number entered | The number is not your own Dialog wallet | Do not send it again. Contact support at once with the reference number and the number you typed. |
If your 1xBet eZ Cash deposit isn't received following the above checks then please see the section on longer payment delays and have the eZ Cash reference number to hand when you contact support.
FAQ
- Q01Can I use someone else's eZ Cash number?
No the eZ Cash name and number has to match the account holder on 1xBet. You can have payments from someone else's wallet being rejected or held and that puts your own balance at risk. Always deposit from a Dialog number in your own name.
- Q02Does Dialog charge for eZ Cash payments to 1xBet?
Dialog set their own wallet charges so check the current eZ Cash rate prior to payment. Those are in addition to the 1xBet side where there is no charge at all for this method. The cashier will display the total amount prior to you confirming.
- Q03Can I deposit via eZ Cash and withdraw to my bank?
Usually not, because operators commonly send money back to the method you deposited with. If you need a bank payout, read the bank transfer guide and check which payout methods the cashier offers for your account before you deposit.
More cashier guides
Deposit & withdrawal limits1xBet deposit and withdrawal in Sri Lanka: eZ Cash, mCash, FriMi, iPay, Upay, bank transfer and USDT, with LKR limits and payout times. Adults 18+ only.
Verification1xBet verification documents for Sri Lanka: accepted IDs, how to upload them, photo rules that avoid rejection, how long the check takes and your data.