1xBet Payments FAQ for Sri Lanka

Deposits

What payment methods does 1xBet take in Sri Lanka?

Depending on your account the cashier may list eZ Cash, mCash, FriMi, iPay, Upay, bank transfer and USDT. That availability can vary so it's worth checking the Deposit section prior to making a payment and also checking out our payments overview to see which methods we've actually tested.

How long does a 1xBet deposit take?

It will depend on the method and the time for each one is detailed in its own guide. For eZ Cash the deposit time we recorded was up to 15 minutes (typically credited instantly). See the eZ Cash guide for the steps and what to do if a payment doesn't appear.

Can I deposit with a credit or debit card from Sri Lanka?

Possibly not (cards from Sri Lanka may be declined for betting payments). Local wallets are the usual route so check the options in your cashier. We don't suggest any way of getting around a bank's decision and the payments overview will explain the options.

What do I enter my promo code into?

If you have a promo code then please enter it in the promo code field at the time of registration or prior to your first deposit. The code is 1x_6074682. The offer terms are set by 1xBet and will be displayed in your account. The minimum deposit page will explain why your qualifying deposit can be higher than the method minimum.

Why can't I see the LKR in the cashier?

Typically this is down to your account currency at registration being something other than the currency you're seeing. The limits and minimums will be displayed in that currency. Check your profile for the currency and then refer to the minimum deposit page to see why the numbers can appear so different.

Withdrawals

How do I cash out from 1xBet in Sri Lanka?

Open Withdrawal in the cashier, select a listed method, enter your own payout details and confirm the request. You may be asked to verify first and the method will usually have to be the same as your deposit method. Our payments overview links to the guide for each method and the steps involved.

What's the quickest way to get your money out?

It varies depending on the method and wallets are generally faster than bank transfers (which can be delayed until the next banking day). We have a log of actual payout times so see the withdrawal time page for the actual figures behind that statement and the reasons why a payout might be delayed.

Why is my withdrawal still pending?

Typically because the request is still under review (often in the case of a first payout or an unverified account). Wait the normal time for your method first. If it's taking longer then use the 'withdrawal pending' page to find the likely reason.

Is there a charge to withdraw?

1xBet's own fee is shown in the cashier as well as in your wallet/bank/network. These are two separate fees so you need to check both before you actually withdraw. The fees page lists them by method.

Account and Verification

What docs do I need to verify?

Typically an ID document (National Identity Card, passport, driving licence) and occasionally proof of address or proof of payment. The verification page in your cashier will tell you precisely what is required for your account. The verification guide will have the list of acceptable documents and the photo requirements.

Can I use a family member's eZ Cash or bank account?

No the payout account/wallet must be in your own name to match your betting account. A payment to or from someone else's account can be held or declined. Please read the name matching rules in the bank transfer guide prior to making any payment.

Can I have more than one 1xBet account?

Operators will normally only allow one account per person and any duplicates can be closed. If you already have an account then you should use that rather than opening a new one. If in any doubt as to your own situation then contact support from within your account and ensure your details are consistent.

Safety and the Law

Is online betting legal in Sri Lanka?

Only with a licence (the Gambling Regulatory Authority Act requires one for online gambling) and in August 2026 the TRCSL issued an order for 1xbet.com to be blocked at the authority's request. You are of course responsible for compliance with local law. We do not in any way suggest that you find a way around the block and this is not legal advice.

Is it safe to give your eZ Cash number to a betting site?

Share it only within your own logged in account and never share your PIN or one time codes with anyone. Be very careful with any chat messages or people who offer to 'help' with payments. Always check your own payments on your own phone and keep a record of the details.

Where can I get help if betting has become a problem?

Set deposit limits in your account, take a break and speak to someone you trust or a mental health professional. For a verified local helpline in Sri Lanka: 1333 (Crisis Support Line) or 1926 (National Mental Health Helpline). If betting is having an impact on your finances or your relationships then getting in touch early makes a real difference.